What triggers the Hawthorne effect?

Prepare for the CIMA Managing Performance (E2) Exam. Practice with flashcards and multiple-choice questions, each with explanations. Get ready for your exam!

Multiple Choice

What triggers the Hawthorne effect?

Explanation:
The Hawthorne effect happens when people change their behavior because they know they are being watched or they’re getting attention from those studying them. In practice, workers (or participants) often become more productive or cooperative simply due to the awareness that researchers or supervisors are observing them, not because of the specific changes being tested. This attention creates motivation, a sense of importance, or a desire to meet perceived expectations, which boosts performance temporarily. Increased pay, new technology, or market changes can influence behavior for other reasons, but they do not capture the social-psychological trigger of being observed.

The Hawthorne effect happens when people change their behavior because they know they are being watched or they’re getting attention from those studying them. In practice, workers (or participants) often become more productive or cooperative simply due to the awareness that researchers or supervisors are observing them, not because of the specific changes being tested. This attention creates motivation, a sense of importance, or a desire to meet perceived expectations, which boosts performance temporarily.

Increased pay, new technology, or market changes can influence behavior for other reasons, but they do not capture the social-psychological trigger of being observed.

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