Mayo's Human Relations School emphasized what as the key to better performance?

Mayo's Human Relations School emphasized what as the key to better performance?

• A. Focusing on people and making them feel important
• B. Strict discipline and control
• C. Ignoring social interactions
• D. Increasing supervision frequency

Answer: (A)

Performance improves when people feel valued and their social needs are met. Mayo's Human Relations approach showed that productivity comes from morale, supervisor–employee relationships, and good group dynamics, not just physical conditions or strict control. By focusing on workers, recognizing their contributions, and fostering supportive communication, motivation and cooperation rise, leading to better performance. Rigid discipline, ignoring social interactions, or increasing supervision miss these motivational and social factors.

Performance improves when people feel valued and their social needs are met. Mayo's Human Relations approach showed that productivity comes from morale, supervisor–employee relationships, and good group dynamics, not just physical conditions or strict control. By focusing on workers, recognizing their contributions, and fostering supportive communication, motivation and cooperation rise, leading to better performance. Rigid discipline, ignoring social interactions, or increasing supervision miss these motivational and social factors.