In Mainwaring's conflict management framework, which approach aims to produce a win-win outcome and attitude change?

In Mainwaring's conflict management framework, which approach aims to produce a win-win outcome and attitude change?

• A. Suppression- Ignore
• B. Resolution - Win-win, attitude change, remove conflict
• C. Stimulation & Orchestration, new ideas
• D. Reduction - compromise & agree

Answer: (B)

This question tests recognizing a conflict-handling style that treats conflict as a solvable problem with joint gains and a change in how the parties view one another. The approach described as resolving the conflict aims for a win-win outcome, brings about attitude change, and removes the source of the conflict by addressing underlying interests, generating options, and agreeing on a solution that satisfies both sides. Suppression-Ignore is avoidance and does not address underlying issues. Stimulation & Orchestration centers on generating new ideas, which can help but doesn’t by itself guarantee a mutually satisfactory resolution. Reduction - compromise & agree seeks a middle ground but often settles for concessions without transforming attitudes or fully removing the conflict.

This question tests recognizing a conflict-handling style that treats conflict as a solvable problem with joint gains and a change in how the parties view one another. The approach described as resolving the conflict aims for a win-win outcome, brings about attitude change, and removes the source of the conflict by addressing underlying interests, generating options, and agreeing on a solution that satisfies both sides. Suppression-Ignore is avoidance and does not address underlying issues. Stimulation & Orchestration centers on generating new ideas, which can help but doesn’t by itself guarantee a mutually satisfactory resolution. Reduction - compromise & agree seeks a middle ground but often settles for concessions without transforming attitudes or fully removing the conflict.